Contact UsFAQ’s
Q: Who is responsible for the upkeep of lawns and gardens
at Sunstone Gardens?
A: Resort Management is responsible for maintaining lawns at the front
of all homes
and street areas as well as the gardens in the common areas
and around the Country Club.
Residents are responsible for the maintenance
of any yards to the rear or sides of their site.
Q: Am I entitled to Government Rent Assistance?
A: If you are on a pension or benefit from Centrelink or Veterans Affairs, then you may be entitled to receive
rent assistance. Please contact the relevant Government Departments to verify your eligibility. Resort Management
is unable to discuss eligibility requirements with you.
Q: Can I keep my caravan, trailer or boat at Sunstone Gardens?
A: Yes. Storage is however subject to the availability of space.
Q: Am I allowed to have visitors stay with me for a short period?
A: Yes. Family and friends are always welcome to visit you. However, additional fees can apply if any more than two people
occupy your home on a long term or permanent basis. Children must be supervised at all times.
Q: Can I sell my home at Sunstone Gardens to someone else?
A: Yes. You are able to sell your home, or if you wish, leave it to a beneficiary in your will. You may elect to sell your home
at any time. Note however that future owners of your home must agree to be bound by a Site Agreement.
Q: Are the homes at Sunstone Gardens able to be
purchased by investors?
A: No. Only those people who intend to be owner occupiers may purchase homes in this community.
Sunstone Gardens does not offer rental accommodation.
Q: How long will it take to complete the construction of my new home?
A: Your new home at Sunstone Gardens will be built using the latest construction technology. You can expect
to be living in your new home within approximately 8 – 10 weeks from the commencement of construction.
Q: Is my home guaranteed?
A: Yes. Every home at Ruby Gardens is covered by a statutory structural guarantee which spans a period of six years and
six months. This guarantee provides you with additional peace of mind.
Q: Do I receive title to my home?
A: Absolutely. Immediately upon making your final progress payment, you will receive a Certificate of Ownership as
confirmation of your investment at the Resort.
Q: Is my home treated for termites?
A: Yes. Every home and every site at Sunstone Gardens is treated for termites in accordance with local authority policy
and Australian Standards. All residents are however required to fumigate their homes once every year.
Q: Can I have a pet?
A: Yes. We appreciate your pet is part of your family and they are welcome with prior approval from Resort Management.
Note there is a pet policy which must be adhered to.
Q: Do I own my own home at Sunstone Gardens?
A: Yes. One of the main reasons why life at Sunstone Gardens is so affordable
is that we have separated the ownership of the land from the ownership of the home.
When you buy a home at Sunstone Gardens you also enter a Site Agreement over the land upon
which your home is to be situated. Although you do not own the land, your right to live in your home
at Sunstone Gardens is guaranteed and protected by law for an indefinite period of time.
Q: Do you have to be retired to live at Sunstone Gardens?
A: No. Sunstone Gardens is designed for the over-50’s (especially those young at heart) whether retired or not.
Q: How do I secure my site at Sunstone Gardens?
A: It’s easy! A $500.00 fully refundable holding deposit will give you a conditional first option hold on your preferred site.
You are able to request a full refund of your holding deposit at any time.
Q: What happens when I enter an unconditional building contract?
A: Once you express your desire to enter an unconditional building contract, Resort Management will invite you to select your
preferred site, home design and list of inclusions. You will then be presented with a schedule detailing the cost of your new home.
If you are happy with the price, then you will be requested to enter a standard building contract for the construction of your new
home and pay a further sum of $4,500.00.
Q: What is the duration of my Site Agreement?
A: Your Site Agreement does not have an expiration date and can only be ended by mutual agreement between you and the
owner of Sunstone Gardens or by an order of the Commercial and Consumer Tribunal. The owner of Sunstone Gardens can
never unilaterally terminate your Site Agreement. Your right to live and enjoy the facilities on offer at Sunstone Gardens
is protected by law.
Q: What is Sunstone Gardens Lifestyle Resort?
A: Ruby Gardens Lifestyle Resort is the latest Active Lifestyle Resort created
by Living Gems. As is the case with each of our establishments, Sunstone Gardens has been
purpose built and designed for people over the age of 50 who intend spending their golden years in
style within an exclusive, five star community environment.
Q: Who is Living Gems?
A: The directors of Living Gems have been extensively involved in the property development and construction
industries on the Gold Coast since 1972. We are one of the pioneers of Active Resort Living. Our professional staff,
as well as our dedication to the well-being of our residents, underpin our commercial success.
Q: Where is Sunstone Gardens located?
A: Located a short drive from Brisbane and just south of Noosa, Sunstone Gardens is located in the picturesque town of Maleny,
a unique rural community perched high above the Sunshine Coast’s pristine beaches and close by world renowned
Glasshouse Mountains. Access to Sunstone Gardens is via the Bruce Highway from Brisbane and the Landsborough Maleny Road.
Q: What facilities are provided at Sunstone Gardens?
A: Sunstone Gardens offers a wide range of world class recreational facilities. Available for the exclusive use of all residents is
a large country club incorporating a theatrical stage, ballroom, fitness room, commercial kitchen and bar, coffee lounge,
arts and crafts room, media room, snooker parlor and library. The Resort also provides a heated lap pool and spa, BBQ area,
landscaped gardens and a state of the art bowling green.
Q: Does Sunstone Gardens have on-site management?
A: Yes. Unlike many other over-50’s Resorts, Residents at Sunstone Gardens enjoy the presence of experienced and hard
working on-site management. Our resident managers administer the day-to-day operations of the Resort.